In order to better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. And also, to make this notice easy to find, we make it available on every page of our website.
The information that we collect
This notice applies to all information collected or submitted on this website. On some pages, you can make requests, and register to receive materials. The types of personal information collected at these pages are, name, address, e-mail address, contact number or other information.
Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information; however, we may not be able to provide you with the goods and services that depend on the collection of that information, particularly if the collection of that information is required by law.
Security of your information
We take the security of your information very seriously, and employ industry standard security measures to protect your information. We regularly audit our system for possible vulnerabilities and attacks, and only authorised personnel have access to our information systems. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or administrative safeguards.
Please note that emails you send to us through our website are not encrypted, and we strongly advise you not to communicate any confidential information through these means. In the event that there is a security breach of any of our users’ personal information, we will immediately notify users of such and will work quickly to cure the breach.
The way we use information
We use the information you provide about yourself when placing an enquiry only to complete that enquiry. We do not share this information with outside parties except to the extent necessary to complete that enquiry.
We do not share this information with outside parties except when we believe, in good faith, that access, use, preservation or disclosure of the information is reasonably necessary to meet an applicable law, regulation, subpoena, legal process or enforceable government request. We reserve the right to disclose your information when required to do so by law, or as needed to detect, prevent, or otherwise address fraud, security or technical issues.
We use return email addresses to answer the emails we receive. Such addresses are not used for any other purpose than to contact you and are not shared with outside parties.
STORAGE AND SECURITY OF YOUR INFORMATION
We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected on our secure servers from unauthorized use or access. Credit card information is encrypted before transmission and is not stored by us on our servers.
To enable us to deliver our services, we may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than Australia. If your Personal Data is transferred and processed outside Australia, it will only be transferred to countries that have adequate privacy protections.
We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
In the event there is a breach of our security, and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.
COOKIES AND PIXELS
SHARING YOUR INFORMATION WITH THIRD PARTIES
We do not and will not sell or deal in Personal Data or any customer information.
DISCLOSURE OF YOUR INFORMATION
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, during a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property, or safety of KP Virtual Assistance, our customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by any of the above circumstances.
Changes to this policy
We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this privacy statement, we will revise the “last updated” date at the bottom of this statement.
Your consent to this policy
By using our website, you consent to this Policy. If you do not agree with this Policy, please do not use the Fish Factory’s website. We reserve the right to amend, modify or otherwise update this Policy at any time, so visitors are encouraged to review this Policy from time to time. Your continued use of the Fish Factory’s website following the posting of changes to these terms will mean your acceptance of those changes.
Links to other sites
The Fish Factory is not responsible for the content or practices of third party websites that may be linked to our website. These links are purely for informational purposes only. Please note that when you click on these linked sites you are clicking onto another website, and that linked website may collect personally identifiable information about you. We do not control the collection or use of such information, and the practices of third party websites are not covered by this policy.